Consultations:
When requested by the client, the Designer will meet and consult with you and or your architects/contractors on an hourly basis to review conditions, discuss design developments, supervise work, present samples of finishes, furnishings, fixtures or to generally discuss the project. This fee is $110.00 an hour with the smallest billable increment to be 30 minutes after the first initial hour. Invoices for time will be billed on a monthly basis and are payable upon receipt.

Floor Plans:
Floor plans drafted by the Designer to determine space planning for furniture layouts will be billed at $1.10 per square foot with a minimum fee of $175.00 for plans under 160 square feet. Construction drawings for interior renovations will be billed at $1.50 per square foot with a minimum fee of $300.00 for plans under 200 square feet. These fees include the preliminary plans, and final drafts. An hourly fee will apply to measure the areas to be designed before the plans are drawn. Revisions and changes may be made during the study and preliminary stages of the work. Upon approval and sign off of the preliminary plans by the client a final draft will be executed by the designer. Any changes made after the completion and acceptance of the plans by the client will be billed at the regular hourly rate. Square foot and any hourly fees will be billed and payable upon receipt.

Custom furniture designs/drawings/elevations:
A flat fee will be charged and billed to the client for any custom furniture, window treatment drapery designs or architectural detail designs that require drawings and elevations.

Purchases:
Furnishings, fabrics, accessories, wall, window & lighting selected by the Designer from design trade resources and approved by the client will be purchased on your behalf and billed at retail less 15%. Art work and antiques will be billed at the manufacturer's suggested retail price. Purchases that are made by the Designer for the client through local retail establishments are billed at the retail price and the hourly consultation fee will apply. Fabric, wallcovering and window shade purchases require payment in full (“Proforma”) at the time the order is placed as well as any item ready for immediate delivery. A deposit of 50% is required for all other orders. Please note that purchase orders will be submitted to you for approval and orders will not be processed without receipt of your approval and payment. All orders must be paid in full before the time of delivery. Invoices submitted to the client for the above are due and payable within 10 days of billing date unless specifically stated otherwise in this agreement

Sales Tax & Shipping:
The client is responsible for all sales taxes, shipping, freight, and any storage costs.

Guarantees:
The designer will guarantee all work done by the Designer’s associates and self to be of the utmost quality and performed according to the schedules outlined by the client. The Designer cannot guarantee any dye lot, fabric, material, or article against wearing, fading, or latent defect, but to the extent permitted by law. Designer will not be responsible for the failure of others to meet commitments or for any other reason beyond the Designer’s control.

Cancellations & Returns:
Orders with the exclusion of antiques and custom orders may be cancelled within 48 hours of placement and a full refund of monies will be issued. Orders cancelled after this time are subject to restocking fees set by the manufacturer and these fees can range between 25-50% of the net cost of the merchandise. The client is also responsible for payment of all return freight charges. The Designer is not responsible for purchases rejected by the client for any reason if the product was manufactured correctly and in accordance to order specifications. These sales are final. All custom orders and antique purchases once approved by the client are not subject to cancellation or return and are final.

Damages:
The Designer must be notified immediately if merchandise is damaged upon delivery. Damaged goods that require replacement will be exchanged or returned for credit or replacement at the manufacturers option. Return freight charges are the responsibility of the manufacturer.

Contractors:
Contractors or other labor services contracted through the Designer will be billed at cost plus 10%. The Designer is then responsible for the performance and supervision of these trade’s people.

The Designer will not be held responsible for the performance or workmanship of any contractors, workrooms and trade sources selected and contracted by the client. The Designer is not a guarantor of payment to contractors and other services and that payment remains the sole responsibility of the client.

Billable Expenses:
Parking charges will be billed when on street parking is not available and the Designer must use private parking facilities. Tolls for traveling to Design Centers or job sites will be billed. Blueprints and color renderings will be billed at the Designer’s net cost. The Designer will provide receipts for the expenses and reimbursement is due and payable within 10 days of billing. There is no charge for travel time, or telephones calls.

Rights to Photograph:
Unless specifically excluded, signing this letter of agreement gives Andrea Volter the right to photograph the completed project and use such photographs for personal promotional purposes. To protect the privacy of the client, names and addresses will be omitted from all promotional material if requested.

General Conditions:
Drawings, specifications and all other instruments of service are and shall remain the property of the Designer whether the project for which they are made is executed or not. They are not to be used by the client for other projects or extensions to this project except by agreement and with proper compensation to the Designer.